Terms and Conditions
Charges, Taxes and Refund Policies
- Installation, Activation & Package Charges are to be paid in advance.>
- Installation & Activation Charges are non refundable.
- Service Taxes will be charged extra GST @ 18%.
- All Package are valid for 30 days.
- Customers are requested to renew to their packages within expiry or almost within 23.00 hours after expiry to carry forward their Data.
- Customers can renew the Unlimited Packages any time within expiry date, in that case the remaining days will be added in the next renewal.
- Customers can renew the Limited Packages any time within expiry date, in that case the remaining data will be added in the next renewal. But the Package will be valid for next 30 days from the Renewal Date.
- Any kind of carry forward facilities will not be available for changing of existing packages.
- Customers can avail up to mentioned bandwidth for respective packages.
- The above packages are valid for selected areas of Trivandrum telecom circle only.
Terms & Conditions related to Online Refund Policy
Online refund may be extended to the User, when the transaction is incomplete, in the sense that the User package is not renewed, but payment has been generated.
Payment refund will be in 5 working days